Subject: Re: Unable To Log On After Registering ECS 1.1 From: Harry Motin Date: Sun, 04 Apr 2004 17:41:42 -0400 Newsgroups: ecomstation.support.install Bob, Thank you for responding. You are the first one to do so. I ordered the product from BMT Micro as follows: Order receipt from BMT Micro, Inc. Order ID: 2096563 Order Number: 2004-0321-1653-29-399 I received the product on Monday, 29 March 2004 via Canadian and US Mail. Jack Troughton was the shipper (Troughton Consultation, 386 Earl Street, Kington, Ontario K7L 2J5 Canada). HCMotin Bob St.John wrote: > I just want to know who you ordered the product from. That will help me with the followup. > > Thanks, > Bob St.John > Serenity Systems Internationl > > Harry Motin wrote: > >> Hello: >> >> Would you please help me? I've sent E-Mail twice to support@ecomstation.com and not received an answer. >> >> I purchased and successfully installed eCS 1.1, but I have not been able to log on to the http://www.ecomstation.com/ >> website. On Wednesday, 31 March 2004, I registered as an ECS 1.1 (only) owner and 5 minutes later got a confirmation E-Mail back from >> eComStation Administration . However, when I attempt to log on, I get the following error >> message: >> >> >> Error: Incorrect login >> You need to be a registered customer to be able to access these pages. >> >> To register, or login when you are registered, please use the buttons on the left side of this page. >> >> >> I'm sure that I filled out and submitted the registration correctly. In fact, I checked the Username and Password in the return E-Mail and they >> are the same as what I submitted in the registration. I checked the and ) and they are identical to information in >> my software package. >> >> Can you help me please get a successful log on? I've sent 2 E-Mails to support@ecomstation.com with no response. I would >> like to log on and update to ECS 1.4. >> >> Thanks for your help >> >> copy to Gary Granat, SCOUG (Southern California OS/2 User's Group) >> (Gary has the exact same problem as I do; he tried to register on 31 March, also) >> >> HCMotin > > > >